Policies & FAQs
Our Michigan B&B is an adult-only property providing luxurious, romantic couple's getaways. Located near Saugatuck, Holland, South Haven, and Kalamazoo Michigan.
Castle in the Country B&B is an adult-only property providing luxurious, romantic couples getaway experiences.
What time is Check-in and Check-out?
Check-in 3 p.m. - 5 p.m. Eastern Standard Time. Our innkeepers are ready to provide you with detailed guest room information, on-site amenities, as well as information on the surrounding area. Please call us if you think you'll be arriving later than 5 p.m. and our innkeepers will be happy to provide instructions about our Welcome Letter process.
Check-out is by 11 a.m. Eastern Standard Time. Our guests are welcome to stay on property for as long as they’d like on the day of departure after vacating the room. Late check-out may be possible, this must be arranged with the innkeeper in advance of your departure day.
Are Children/Infants allowed?
We are an adults-only property suited for couple’s getaways and as such are not able to accommodate children.
Are Pets Allowed?
Pets are not allowed.
What is your Smoking Policy?
Michigan state law mandates No Smoking anywhere in any of our buildings or common outdoor space. We have designated outdoor smoking areas available. A $250 cleaning charge will be added for any violations of this policy.
Do you have Fireplaces?
Yes, to maintain the efficiency and capability of our air conditioning systems, we ask that wood-burning and gas fireplaces not be used while the A/C is in use. An outdoor fire pit area is available for your enjoyment.
What is your Deposit Required for Reservations?
A deposit of half the total reservation cost (100% for single nights) is required for all reservations at our Michigan inn and spa. In exchange, we remove your unique room from our availability calendar and stop marketing it for your reserved dates.
What is your Cancellation Policy?
BEFORE 14 DAYS PRIOR TO ARRIVAL
Call or email our innkeepers for assistance.
1) Reservation deposit may be rescheduled to other available dates for no additional fees.
2) The deposit may be transferred to a gift certificate, valid for 5 years, for no additional fees.
3) The deposit may be refunded minus a $30 processing fee.
WITHIN 14 DAYS PRIOR TO ARRIVAL
Call or email our innkeepers for assistance.
1) Deposit will be retained unless the reservation is re-booked by another party. You are responsible for the entire reservation amount if we are unable to re-book a late cancellation, or if you fail to show, depart early, or arrive after confirmed dates.
Please email or call 1-269-673-8054 to discuss our late cancellation process.
What is your Minimum Stay Requirement?
A two-night minimum stay is required for all guest rooms. Please visit our online availability and booking page, or call for special arrangements. 1-269-673-8054.
What is your Privacy Policy?
For more information view our Privacy Policy.
Are you ADA Accessible?
For more information view our Accessibility Statement.